The server is down again (well what do you know?). I opened a ticket and received their auto-email asking me to wait 24 hours for a reply.
Just to follow up on it, I am currently trying to call them today, and it keeps ringing with no one answering. Just when I thought that no one was in the office, the line became busy. And then after a few minutes, it was ringing again. So here I am, still trying to contact them. (EDIT: now the line is "not accessible at the moment". Patience, patience.)
Sometimes, you do get value for your money. And I currently have the cheapest package from the cheapest hosting in the Philippines. What was I expecting?
Oh well, I have to cheer up, Angel's birthday party is coming up!